How to contact us and to book an appointment with the
Genetics Unit

For clinical appointments or treatment appointments:
  • 514-282-6971

From within Canada:

  • 1-800-361-7256 (Extension: 6971)

If you have questions related to your child’s care:

  • Judy Costello is our Care Coordinator for our patients:
    She can be contacted at: 514-282-8265 or at 1-800-361-7256 (ext 8265)
    or by e-mail at:

For all Clinical Research related questions:

  • Please contact Michaela Durigova, our Clinical Research Coordinator,
    at 514-282-7158 or 1-800-361-7256 (extension 7158)
    or by e-mail :

For us, each case is special and therefore needs to be evaluated individually.
The simplest way to book an appointment with our team is to contact our care coordinator, Judy Costello, who will guide you through the process.

Different rules and regulations are involved in booking an appointment for treatment at the Shriners Hospital for Children. You can get information on these rules here.

To refer a child to a Shrine Hospital is quite simple. Simply contact any Shriner, or any Shrine Center or Shrine Temple. They will help the child's family submit an application, and upon acceptance into the program, arrange transportation to the Hospital.

  • You can also call our patient referral line toll-free at 1-800-237-5055 in the U.S. Monday through Friday 8 a.m. to 5 p.m., Eastern Time.
  • In Canada, please call 1-800-361-7256 Monday through Friday 8 a.m. to 5 p.m., Eastern Time.

Children up to 18 years of age are treated at no charge to their family if, in the opinion of the chief of staff, there is a reasonable possibility that treatment will benefit the child. Shriners Hospitals for Children are open to all children regardless of their race, religion or relationship to a Shriner. The only requirement is that the child can be helped by treatment at the Hospital.